If you want to cancel your order
You can cancel your order before it’s shipped by emailing email@example.com with your request and order information. If you cancel your order after it’s been mailed out, you’ll need to submit a return request.
If you want to return your order
If you’re not satisfied with your order, you can return it within 15 days of purchasing, as long as it’s in like-new condition, including all accessories and proof of purchase. Here’s more info on our return policy
Email us at firstname.lastname@example.org
to get started on your return. We’ll send you a self-addressed envelope to ship the phone back to us.
If your usage stays within the limits below, we’ll waive your first bill. If your usage exceeds these limits, you can still return or exchange your phone but you’ll have to pay your bill.
Reasonable usage includes:
• 30 minutes of talk time (local and/or long distance)
• 50 text messages (incoming and outgoing)
• 50 MB data